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FAQ

THE MOST COMMON QUESTIONS

  • Do you offer local pick up?
    Unfortunately, due to the nature of the COVID-19 Pandemic, The Washi Studios cannot offer local pick up. We will make an announcement if this has changed in our newsletter and our social media accounts.
  • How long will it take for my package to get to me?
    The Washi Studios is currently using Canada Post to deliver our packages. Please see our shipping Policy for an estimate on processing time, shipping days, as well as custom delays. For more detailed information, please visit the Canada Post website.
  • Where are the packages coming from?
    All of our parcels are packaged and shipped from Mississauga, Ontario, Canada.
  • Do you offer wholesale prices and quantity?
    The Washi Studios offers wholesale purchases. Please email us at hello@thewashistudios.com for more information on prices, shipping costs, and minimum inventory order.

Is your question not above? Send us an email at hello@thewashistudios.com and we'll do our best to answer your questions.

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